Currently, Councils are faced with demands from planning, the community whilst managing upward pressures on financials to keep rates at bay. We have a tailored council productivity solution that works. Here is an example.
Was the Fastest growing regional Council with 12.5% predicted growth. They had 1027 employees in 6 divisions and costs increases were more than revenues received. They wanted to do more about their current council productivity.
A long term strategy that encouraged their teams to be innovative, established a council process improvements framework and to use this to deliver optimal services to the community. They had rising costs (whilst growing) and were concerned about cost blowouts after growth slowed. They wanted council productivity to increase, employees trained and the ability to stay productive.
To manage costs, to increase council productivity, to build a productivity strategy and a program that engaged employees to learn how to increase council process improvements and create more innovations to make productivity sustainable - long term.
Over 10,000 hours of tactical improvement training targeting council productivity.
43 Major Projects across 6 divisions spanning the entire council productivity needs.
of council productivity which was used to monitor, manage and continuously improve productivity results.
They started with 1027 employees in 2012 and in 2019 only had 1030 employees. Captured 45 new innovations, redeployed over 60 employees into other areas of the Council.
From 2012 - 2019 they have managed to save $200Mil in accumulative savings. 8% reductions in contractor and materials costs worth over $30mil and kept employee new hires to a minimum.
The Council used their savings to increase the amount of community programs delivered, service response times increased by 35% and with surplus funds each year they did not increase rates.
“It is not often that a General Manager can enter into an agreement for process improvement and have their expectations not only met but exceeded. The exceed in this project is evidenced by the total rejuvenation of staff to the point where they believe that the improvement is totally due to their own efforts. Staff who think they have done extremely well and feel totally empowered to task their management to ensure they can continue to improve”.
- Wayne, General Manager, Manukau Council
“One of the features of working with LSI is their ability to work jointly with both hospital staff and union delegates on a day to day basis. This ensures that there is no impedance of the process of moving ahead”.
- Paul CEO, Healthlink